Ashtabula County Department of Job and Family Services
The Primary Departments In a Hotel Or Resort
Every bit an outsider when you look at a hotel, the operation appears to be pretty simple, selling of rooms and food and beverage services etc. Merely, really, the hotel is a highly complex operation where several departments function, coordinate and interact for a smooth day to day operations.
In order to run the Hotel every bit a functional unit, there are several departments in a hotel which work and coordinate together and the major departments of the hotel are:
1. Front Office Department
2. Housekeeping Department
3. Food and Potable Service Section
iv. Kitchen or Food Product Department
5. Engineering and Maintenance Section
half-dozen. Accounts and Credits Department
7. Security Department
8. Human Resources (HR) Section
9. Sales and Marketing Department
10. Purchase Department
11. Information Technology (Information technology)
1. Front Office Department:
This section performs various functions similar reservation, reception, registration, room assignment, and settlement of bills of a resident invitee and the forepart office department is considered every bit the nerve middle of a hotel.
The front-role staff welcome the guests, carry their luggage, assistance them register, give them their room keys and mail, respond questions near the activities in the hotel and surrounding surface area, and finally check them out. In fact, the only directly contact about guests have with hotel employees, other than in the restaurants, is with members of the front end-function staff.
2. Housekeeping Department:
The housekeeping department is responsible for the cleanliness, maintenance, and aesthetic upkeep of rooms, public areas, dorsum areas, and environs in a hotel and for the immaculate intendance and budget of all guest rooms and public spaces at all times.
The staff members who excel in the Housekeeping Departments have an center for detail and a commitment to the training, evolution and motivation of a diverse group of talented employees. Information technology is the service and cleanliness that actually make an bear upon on our guests and determine whether they volition render and also recommend the hotel to others.
three. Food and Beverage Service Department:
This department looks subsequently the service of nutrient and drinks to guests. The Food which is made in the Kitchen and Drinks prepared in the Bar to the Customers (Guest) at the Food & Beverage premises. Some examples of the food and beverage outlets are Restaurants, Bars, Hotels, Airlines, Cruise Ships, Trains, Companies, Schools, Colleges, Hospitals, Prisons, Takeaway etc
4. Kitchen or Food Production Section:
All the nutrient and beverages that are served to the hotel invitee is prepared in the kitchen. Culinary preparation, as an fine art and science in the modern kitchen, required more just a knowledge of food existence prepared and the methods of training.
It is through a knowledge of bones skills, terminology, and rules of the kitchen that a final goal, training and service of quality is achieved in the hotel kitchen.
5. Engineering and Maintenance Department:
The technology section is responsible for repairing and maintaining the found and mechanism, water treatment and distribution, boilers and water heating, sewage treatment, external and common area lighting, fountains and water features etc. Likewise, Information technology looks later the maintenance of all the equipment, furniture and fixture installed in a hotel.
6. Accounts and Credits Department:
This department maintains all the financial transactions. Accounting departments typically handle a variety of important tasks. Such tasks ofttimes include invoicing customers, accounts receivable monitoring and collections, business relationship reconciliations, payables processing, consolidation of multiple entities under common ownership, budgeting, periodic financial reporting likewise as financial analysis.
Too common are setting upwardly adequate internal controls for all business processes (to foreclose theft/misappropriation of avails), treatment external audits and dealing with banks in order to obtain financing. Taxes are sometimes handled by bookkeeping departments in house, but this work is oft contracted to outside revenue enhancement accountants.
seven. Security Department:
The security department of a hotel is responsible for the overall security of the hotel building, in-house guests, visitors, solar day users, and employees of the hotel, and too their belongings.
8. H R department:
Human Resource section is responsible for the conquering, utilisation, training, and development of the man resources of the hotel.
The role of the Hr department too has to do with the administration of an impartial and internal justice system which volition promote transparency and openness in organisational advice. The Human being resources department too serves every bit a progressive voice in a common system and strives to ensure competitiveness in the conditions of service for staff.
ix. Sales and Marketing Section:
The major role of the sales and marketing department is to bring in business organization and also to increase the sales of the hotel's products and services is the major task of the department.
10. Purchase Section:
The purchase section is responsible for procuring the inventories of all the departments of a hotel.
11. Data Applied science (IT) / Systems
The Information Applied science department is responsible for the day-to-day support of all IT systems, business organization systems, office systems, calculator networks, and telephony systems throughout the hotel/resort.
Additionally responsible for It bug, products, and services at the property. Provides user training and support of all belongings/site systems, network enhancements, hardware and software support etc.
Source: https://setupmyhotel.com/train-my-hotel-staff/securityandloss/765-departments-that-make-a-hotel.html
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